Shipping Information

US domestic shipping

Please allow 1-2 business days for us to process your order for shipping. We are a small team of two, and we make every effort to fulfill orders as quickly as possible.

We ship orders domestically in the United States. We currently cannot ship furniture or oversized items to Alaska or Hawaii. We estimate but cannot guarantee 2-8 days for domestic deliveries.

We currently do not offer international shipping. 

Shipping charges for your order will be calculated and displayed at checkout.

Local delivery and in-store pickup

Local delivery for large items like furniture (within 10 miles of our store) is available for purchase in-store. 

Free in-store pick-up is available for local orders. We will send you an email when your order is ready along with instructions. Our in-store pickup hours are between 1 hour after opening and 1 hour before closing. Please have your order confirmation email with you when you come.

Refunds, Returns, and Exchanges on Online Orders

Please see our in-store return policy here.

We accept returns up to 14 days after delivery if the item is unused, undamaged, and in its original condition. We will refund the full order amount minus the shipping costs for the return to your original payment method. The customer is responsible for all return shipping costs.

Returns should be sent to us at:

Scrappy’s Workshop
206 Front Street
Ste 1
Owego, NY 13827

If your order arrives damaged in any way, please email us as soon as possible at Liz@scrappysworkshop.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at Liz@scrappysworkshop.com.